Terms and Conditions

Welcome to Sweet Secrets of Paris. These Terms and Conditions govern your use of our website and services. By booking a culinary experience with us, you agree to comply with and be bound by the following terms. Please read them carefully.

I. Booking and Payment

  • Booking Confirmation: All bookings are subject to availability and confirmed upon receipt of online payment.

  • Payment Methods: We accept major credit cards, PayPal, and other secure payment methods as listed on our website.

  • Pricing: All prices are listed in Euros (€) and include Value Added Tax (VAT) at 20%, applied in accordance with French law.

 

II. Cancellation and Refund Policy

  • Cancellations by Guests: Cancellations made more than 48 hours before the scheduled tour will receive a full refund. Cancellations made within 48 hours of the tour will not be eligible for a refund.

  • Cancellations by Sweet Secrets of Paris: We reserve the right to cancel or reschedule tours due to unforeseen circumstances, including but not limited to weather conditions, low bookings, or other operational concerns. In such exceptional cases, guests will be offered an alternative date or a full refund.

 

III. Tour Participation

  • Age and Health Requirements: Small children and babies welcome! All participants under 18 must be accompanied by an adult. Guests should be in reasonably good health to participate in walking tours.

  • Dietary Restrictions: Please inform us of any dietary restrictions or allergies at the time of booking. We will do our best to accommodate your needs but cannot guarantee the complete absence of allergens in any food or beverage provided during the tour.

  • Participating in a food tour or any other culinary experiences with Sweet Secrets of Paris involves consuming a variety of foods and beverages that may contain allergens, including but not limited to nuts, dairy, gluten, soy, seafood, and other potential allergens.

  • Guests with serious food intolerances and allergies will be asked to sign a waiver and release of liability form prior to participating in our tours.

 

IV. Liability

Personal Injury and Property Damage: Sweet Secrets of Paris is not liable for any personal injury, loss, or damage to personal property during the tour. Participants join at their own risk.

 

V. Privacy Policy

  • Data Collection: We only collect personal information necessary for booking and communication purposes. This may include your name, contact details, and payment information.

  • Use of Data: Your personal data will be used solely for the purposes of managing your booking and improving our services. We do not share your information with third parties except as required by law.

 

VI. Intellectual Property

  • Content Ownership: All content on our website, including text, images, and logos, is the property of Sweet Secrets of Paris and protected by intellectual property laws.

  • Usage Rights: Users may not reproduce, distribute, or use our content without explicit permission.

 

VII. Governing Law

These terms and conditions are governed by the laws of France. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Paris, France.

 

VIII. Contact Information

For any questions or concerns regarding these terms, please contact us at:

 

Sweet Secrets of Paris / ZILING OU

Siret: 844 057 752 00033

Email: bonjour@sweetsecretsofparis.com

Phone: +33 7 84 09 55 12

Address: 4 rue Nansouty, Paris, France

 

By booking a culinary experience with Sweet Secrets of Paris, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. We look forward to sharing all the sweet secrets of Paris with you in the near future!